Industry: Global Service Conglomerate
Client: Analytics and digital solutions company
Organizations face a significant challenge when stakeholders, particularly those without extensive technical expertise, attempt to retrieve specific information such as attrition numbers or headcount for a particular department from the database.
To solve this, the client was looking for a solution based out of Generative AI/LLM that can help even non-technical stakeholders to get their queries answer without being time-consuming, technical, and error prone. This would also help save valuable time of technical personnel reducing inefficiencies and disruptions.
Due to the multifaceted nature of this process, retrieving data from a database from the end user usually meets with some challenges like:
We leveraged the natural language processing capabilities of Generative AI/LLM tools to create a tool that not only understands the prompts by the end user but also generates the right result. Some of the key feature areas of the solution are: