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Empowering Global Capability Centres

Empowering Global Capability Centres

Driving Performance in GCCs with Analytics

GCCs are constantly evolving from being “low-cost - high volume” centres to “high value - high volume” centres of excellence. GCCs with their wide talent pool can enable parent organizations to expand their operations, leverage the talent and expertise of operating in global locations, and establish themselves a strategic and innovation CoE.

To ensure enhanced quality of service and increased flexibility GCCs must be able to optimize their operations with data, technology, and talent at their core.

Pillars of GCCs


The core behind all GCC operations is the talent. Given the wide talent pool, GCCs need to have proper methods for not just attracting and retaining talent but also in leveraging and utilising them.


Robust IT infrastructure combined with data analytics capabilities enable GCCs to thrive in this competitive landscape. GCCs with technological advantages drive innovation & deliver value faster.

Process Excellence
Process Excellence

GCCs though very influenced by parent organizations in their processes, need to establish their own processes, implement best practices, prioritize scalability, and establish robust frameworks to improve their operations.

Unlocking Your Data Analytics Potential:
  • Assess your current data analytics capabilities and identify areas for improvement
  • Leverage our expertise in data analytics to drive actionable insights and strategic decision-making
  • Get faster time-to-market with GCCs' streamlined processes and advanced analytics techniques
  • Improve your data infrastructure and analytics model capabilities with our support and guidance
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Where do you stand?

Many GCCs understand the need to improve their operations but struggle to place themselves in the data lifecycle and the value they can add with their operations. Take a look at the infographic below and try to see where you would place yourself.


As GCCs, are you facing these challenges?

With lack of visibility of data and analytics results disrupted across multiple BUs and functions, GCCs can be at the risk of losing a track of the big picture. Instead GCCs should focus on quality and relevance of all reports across the organization.

Data & Process Silos

Instead of being a centre with low synergies and multiple technologies, GCCs need to view themselves as an integration of disparate technologies with high synergies. Focus on the data sets and the need for multiple technologies for innovation.

Fragmented Tech Strategy

While operating with data and functions in multiple locations and business units, working in multiple silos can result in a lack of standardization resulting in inconsistency and quality issues. Bring streamlining operations you can standardize processes and improve quality.

Lack of standardization

How can Polestar Solutions Help?

Analytics Foundation Services

Analytics Foundation Services

We help GCC organizations in taking the first step of being an Analytics CoE to start delivering value with:

  • Exploratory analysis
  • Hypothesis testing
  • User training
  • Analytics Blueprinting
Analytics Democratization Services

Analytics Democratization Services

With foundations in place, we help organizations establish a human centric approach to deliver analytics with:

  • Data Democratization
  • Exploratory Analytics
  • Data Visualization
  • Model Maintenance
Analytics Innovation Services

Analytics Innovation Services

Know how to monetize data and drive new revenue streams with analytics. We help you with:

  • Data Monetization
  • Infrastructure provisioning
  • SLA based data delivery
  • Analytical sandbox

GCCs Maturity Assessment

If you are confused about where to start or how to proceed, fret not. With our unique data maturity assessment, we enable you to understand where you stand and how to proceed.

GCCs Maturity Assessment

Featured GCC Assets

Frequently Asked Questions

By leveraging analytics, GCCs can gain insights into their operations, improve their decision-making processes, and drive business growth. Data analytics can help GCCs identify areas of improvement, optimize processes, and reduce costs. Furthermore, it can provide a competitive edge by enabling GCCs to make data-driven decisions and stay ahead of industry trends. By implementing analytics strategies, GCCs can achieve greater efficiency, agility, and innovation, ultimately leading to increased profitability and success.

Polestar Solutions provides a range of services for GCCs, including IT services such as data management, support, and infrastructure management. They also offer visualization, analytics, and planning services. Our experts are equipped with the latest technology and tools, ensuring quality and efficiency in service delivery.

Partnering with Polestar Solutions for GCC services can provide several benefits, such as access to a skilled workforce, cost-effectiveness, improved scalability and flexibility, reduced time-to-market, and increased productivity. Additionally, we operate under strict security protocols and compliance with international standards, ensuring data security and confidentiality.

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