Problem Statement
Our client is a leading consumer electronics brand, established for over a century and with Fortune 500 status. They recognized inefficiencies hindering their nationwide warehouse operations. For improving their operations and brining more visibility they partnered with Polestar to implement a Warehouse Management System (WMS). This strategic move aimed to streamline their entire product and inventory handling process, ensuring smoother operations and enhanced customer satisfaction.
Key Challenges
- Lacked a tracking mechanism to track designated serial number of each product.
- Lacked visibility into the inventory and sale resulting in record manipulation and pilfering.
- Issues with customers and retailers returning fraudulent products.
- Inability to streamline operations and bring visibility.
Solution Implemented
- Data extraction, cleaning, and created a consolidated data layer.
- Create a remotely accessible (even without stable internet) Warehouse Management system.
- Developed layers of tracking mechanism.
- Bin-wise, product-wise and serial number wise inventory visibility to head office.
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