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HCL Infosystem Revolutionizes

HCL Infosystem revolutionizes decision making process with Qlik Sense

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Business impact
  • 80% Of users interacted with Qlik Sense Mobile App that meant greater adoption
  • 99% Lesser manual intervention with the system
  • 98% Reduction in reports turnaround time
Project Timeline
  • First stage of implementations completed in 8 weeks.

Client: HCL Infosystems is one of India's premier IT Services, distribution, and digital solutions company.

Problem Statement

With around 700MB to 1GB of data getting added on a daily basis from 800 distributors, 12 channels, 50 OEMs & 80000 retailers, it was huge amount of information to capture and process. It was further not been helped by disparate practices prevalent in 35 branch offices across India.

Key Challenges
  • Manual collation of data into spreadsheets & excels which were primary platforms for data analysis and decision-making.
  • Some must have KPIs were not being tracked or updated regularly. Often, it was leading to missed warning signals.
  • Subjective decision-making and reacting actions were hurting the performance and business output.
Solution Areas

HCL Infosystem chose Qlik Sense for data management and decision-making as an all-in-one platform for data analysis and automated reporting. Following were the key highlights of the implementation:

  • Agile methodology was adopted to have shorter sprints of heightened visibility and to incorporate evolving user demands.
  • Development in-close alignment with concerned department that meant better end user understanding and self-service capabilities.
  • Integrated IT and analytics ecosystem which allowed not just desktop-access but flexibility to interact with the Qlik Sense platform on-the-go via mobile apps.
  • Automated reports that would hit the stakeholders email boxes early in the morning at 6 AM of their working days.
What the client has to say:

The highlights of the implementation process were comprehensive requirement gathering and setting up a fully thought-out feedback mechanism. Their constant involvement and high-quality implementation made them the partner of choice for organization-wide implementation.

Deepankar Srivastava
Ex- General Manager IT, HCL Infosystem

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