Data Analytics Transformation Of Finance And HR Function For An Emerging IT Services Firm

Problem Statement

Our client is US-based fast-emerging force in the IT consulting and services space with a global presence and a workforce of approximately 6000 employees. As our client grew, it faced significant data management challenges. Data was scattered across spreadsheets, emails, and systems, leading to labor-intensive reporting, fragmented information, and inaccurate data. With no data integration frameworks or standardized metrics, the decision-making process faced several slowdowns, directly affecting their strategic goals. Recognizing these issues, the company felt the need to streamline its underlying processes to support data-driven decision making.

Key Challenges

With data trapped in spreadsheets and systems, their reporting was a challenge. Along with it they've seen:

• Delayed Reporting Due to Labor-Intensive Processes and Poor Data Governance.
• Lost Focus on Strategy Due to Fragmented and Inaccurate Data.
• Lack of Data Integration Frameworks Hindering Insights and Exploration.
• Absence of Standardized Metrics and Reports for Effective Decision-Making.

Delivered Data Integration and Analytics Solutions

Our IT/ITeS experts engaged with business users to understand pain points, conducting discovery workshops to capture issues and expectations. After brainstorming, POCs, and envisioning, we presented a plan-of-action and analytics roadmap aligned with the client's goals:

• Historical Data pre-processing & loaded into Data Warehouse
• Automated Data Flow with Governance Mechanisms
• Defined Required KPIs
• Documented Data Logic Reviewed by Business Teams
• End-to-End System Integration
• Self-Service BI for Actionable Insights
• Role-Based Access for Exploratory Analysis
• Sensitive Data Masked with Limited Access