Agentic AI Use Cases for Pharmaceutical and Lifesciences

Key Insights:

✔ How Agentic AI and Generative AI are changing the landscape of Pharma!

✔ Discuss the architecture and framework of Top 3 Agentic AI Use cases in Pharma: Rare Disease Identification & Sales Mapping Agent, Patient Care personalization agent, and Anomaly detection agent.

✔ Pre-requisites of getting started with Agentic AI for pharma

The Pharma data overload

From even 3D printing drugs to developing drugs with the help of generative AI, pharma and life sciences industry has come a long way.

It is estimated that by 2025, over 180 zettabytes of data will be generated globally, with healthcare contributing more than one-third. We’ve moved away from talking about big data in pharma to talking about building AI applications because the potential now is unlimited.

Generative AI itself was expected to produce $60 billion to $110 billion in annual value across the pharmaceutical value chain. Now think about the value that the combination of Agents, Generative AI, and Statistical modelling techniques can bring!

Precursor to getting started with Agentic AI in Pharma

Quality Data

Though the emphasis of good data has always been there, now is high time to increase focus on data representation and storage. Cloud infrastructure is not just a ‘should-have’ but a ‘must-have’, and there’s a need to take it a step further with choosing the right format of storage like Lakehouse, One Lake, etc.

Integration with tools

For instance, consider a data-related question about annual sales. Instead of having the same model perform every task—right from querying data, formatting results, and generating responses—Agentic AI in Pharmaceuticals can,

• Use source-specific SQL tool for structured queries.
• For tasks involving natural language processing, use an LLM.
• Use established rules for constraints or conventional algorithms for calculations.

Change Management & Governance

Agentic AI in Pharmaceuticals is not static; it needs to be monitored regularly to validate results as conditions evolve. Not only does this require a lot of time and effort technically, but it also demands significant education and time from a change POV. It is important to educate the leaders and users about model drift, latency, and other challenges/benefits of AI Agents.

Enter Agentic AI for Pharma and Lifesciences: Top 3 Use cases

There are many possible use cases for pharma industry with Generative and Agentic Era- ranging across Drug discovery, Trials, Manufacturing, Commercial Sales, Marketing, and Compliance.

But for the sake of better understanding, well talk about 3 of them.

Use case 1: Rare Disease Identification & Sales Improvement Agent!

Not every doctor is Dr. House. It’ll be practically impossible to identify rare diseases based on the patient test data.

Let’s take the example of a Dr. Daniel & Patient: Erika who has a rare disease ‘ABC’. We’re trying to help improve her QoL by promptly identifying the patterns in the test and bring attention to Dr. Daniel with the right treatment course.

• Patient Identification Agent looks at the patients’ test database to identify patterns based on the quantity, types, and frequency of tests.


• Pattern Match Agent looks at pre-existing patient data to match to the identified patterns. Eg: Erika is matched as a patient with ‘ABC’ and the doctor is identified as Dr. Daniel.


• Rep Mapping Agent checks the available representative for Dr. Daniel based on expertise, location and other parameters (as defined).


• Planning agent uses Dr. Daniel’s past communication history, remembering that he values clear, data-focused conversations and is interested in tracking patient progress – and proposes a communication strategy.


• Scheduling agent validates the proposed engagement strategy and sets up the email/chat/call/meet timeline.


• Activity tracking agent ensures all systems/communication are in sync with the timeline and provides a complete view of every interaction.

With an orchestrator agent managing the entirety of all sub-agents, you can not only plan for subsequent activities with your sales team and track the follow-ups.

Use case 2: Patient care improvement with Targeted Medications

Wearables are now bringing us healthcare data that can improve patient data like never before. The sample Agentic Framework (below) for patient care represents a next-generation approach to personalized healthcare delivery, integrating multiple data streams through a real-time hub.

At its core, the framework leverages three key AI components: Predictive Analytics AI for treatment forecasting, Generative AI Models for treatment planning, and Autonomous Agents for continuous monitoring and real-time analysis.

This specialized agent can:

• Flag unusual prescription patterns that may indicate medication errors
• Detect potential adverse drug reactions before they become severe
• Identify unexpected therapeutic responses that might require dosage adjustments

You might also like:

8 Analytics Use Cases in the Pharmaceutical industry

Use Case 3: Anomaly Detection Agent

Another type of agent we’re working on is the Anomaly detection agent which monitors production processes in real-time and identify potential issues before they lead to equipment failure or quality problems. It ingests data from a network of IoT sensors across the production floor, monitoring variables such as:

• Equipment vibration patterns
• Temperature fluctuations
• Power consumption
• Production speed
• Quality metrics
• Acoustic signatures

The agent pre-processes the data for signal filtering and monitoring. Through multiple detection methods including statistical analysis, machine learning models, and pattern recognition algorithms it identifies three types of anomalies: Point Anomalies, Contextual Anomalies, and Collective Anomalies.

The intelligent decision system can identify the root cause analysis to give priority-based alerts & generate automated response protocols.

This model also highlights the need for continuous monitoring and feedback loops to check for model drifts and accuracy at regular intervals while keeping in compliance with the industry standard.

Leave FOMO behind: Just get started with AI

The era where you’re still thinking about whether or not you need AI is long gone.

You need to get started with it. Pronto.

If you are stuck anywhere on this journey of getting started with Agentic AI use cases for pharmaceutical industry, don’t worry we’re here to help!

Our pharma and tech experts will guide you to accelerate your Agentic AI journey sooner. Just drop us a message and we’ll get back to you.