About the event:

In the subscription economy, churn is the enemy.

Everyone loses customers- but it's about understanding why they're leaving and what you can do to stop it. This webinar goes beyond the basics, deep diving into the use of advanced analytics to predict and prevent customer churn. You'll learn how to harness ML to spot at-risk accounts early and take proactive steps to retain them.

But we don't stop there. We'll also discuss how to segment your customer base more effectively, tailor your engagement strategies to different user personas, and use real-time data to make quick, impactful decisions. Case studies from leading SaaS companies will show you how to implement these techniques effectively and keep your customers engaged and significantly boost CLTV.

Who Should Attend:

• Customer success managers committed to reducing churn.
• Data scientists working on customer behavior prediction.
• SaaS product managers focused on boosting retention.
• IT/ITes professionals dedicated to enhancing customer experience.